来源:工商银行 小编:朱岳 发布时间:2013年03月12日
内容导读: 为深入开展“电子银行发展年”活动,提高企业网银的动户率, 2013年3月7日,工行保定博野支行积极开展网上银行客户精准服务活动。
Industrial and commercial bank of baoding, wild branch will carry out extensive public activities to "electronic banking development year"
For further developing "electronic banking development year" activities, improve enterprise net silver moving rate, on March 7, 2013, icbc baoding bo wild branch actively carry out online banking customers accurate service activities.
And precisely established enterprise customer service team. Accounting department is fully responsible for the work, to ensure accurate service target customer in late April subbranch of a bank certificate version KaiTongLv reached 100%; Certificate version of the popular edition into target customer conversion rate reached 100%; Fixed door awakened counter active rate of 80%.
Second, fixed staff, set goals. According to branch accurately listed in service, universal version of transformation and long-term fixed wake up three big categories of business households, establish personnel, establish task schedule, improve efficiency.
Three, strengthening electronic business into propaganda. Electronic banking business in the electronics business for some customers know already familiar with, but knowledge is limited, some customers are not familiar with, and for the other varieties of electronic business, is fuzzy. Aiming at this situation, branch to strengthen both work. One is to strengthen network customer maintenance, especially for branch companies online banking customers to visit it again. 2 it is to organize regular training and marketing electronic business salon. Phone inform customers to participate in electronic business training, in line with belt surface, twice the result with half the effort.
Fourth, work target produced results. So far, six long-term fixed households all wake up; 25 units precision 90% target customers complete services; 142 popular edition are actively underway.
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