工商银行南宁市高新支行成功堵截一起ATM转账诈骗案

Industrial and commercial bank of major consignments of nanning high-tech branch ATM transfer with fraud

Icbc nanning high-tech branch in daily work in order to strengthen the management of the lobby, do customer service guide, and to doubt the link to follow up in time, in a timely manner through the criminal fraud, major consignments together with auto rebates as bait, client money by ATM transfer fraud cases, avoid customer money loss, protecting the customer money safe.

On February 15, is director of the bank industrial park branch network self-help bank area to guide business, met a middle-aged men are not familiar with business operation process, is dealt with on an ATM transfer business, consult the operation main point, say to want to remit 1390 RMB to the other side, and will enter a "winning code" after open the transfer function.

With occupational sensitivity, the branch director, realize that this is likely to be together to win as bait, client money by ATM transfer fraud cases. So he know the situation to the customer, and advise customers not to rush to operation, clear handle remittance again after to know the truth. The customer comes up, and start to input coding, but a few times are not accurate input.

Outlets, director of the situation analysis, according to the customer that this is a fraud business together, then persuade customers to interrupt the business operation. Appealed to the customer after finally revealed why, for this customer received a text message said, he won a car, "the winning Numbers" in the input message, pay fees again, can get a refund the car, and the so-called activation ticket's program "the winning Numbers", is actually criminals provide account. , director of the branch network in recent years happened in similar circumstances to the customer analysis, find out the flaw, after carefully explain and persuade earnestly, the customer has finally realized that he was cheated. Customer after wake up thank you for the branch director, said thanks to icbc staff timely help, only to avoid the fraud.