工商银行滨州分行加强节间自助设备运行管理

Binzhou commercial bank branch strengthen internode self-service equipment operation management

During the Spring Festival, and the industry and commerce bank branch of binzhou to ensure self-service equipment safety and stable operation, and take a series of measures to improve the self-service equipment operation rate, improve customer service efficiency.

Do preganglionic equipment inspection. Arrange related company to in row self-service equipment inspection, the equipment of dust, the existing fault cleared, update the easy bad, vulnerable parts, in view of the equipment during the festival the problems easy to equipment management personnel that emphasizes.

Strengthen the communication and coordination between departments. Actively communicate with related department, strengthen the safety consciousness, especially dynamic environment and high voltage power supply system maintenance management. Positive and branch self-service equipment manager contact, update the contact way, strengthen daily management and maintenance of the equipment.

During the Spring Festival to perform service duty system. Are positive and service providers, arranged during the festival duty roster. The services of the duty of branch network are announced, convenient equipment problems timely and relevant personnel contact, the first time out equipment failure.

Increase equipment monitoring strength. Room attendant close to self-service equipment daily operation monitoring, according to "Spring Festival" may appear before the business peak time, further improve the monitoring alarm events and the sensitivity of the monitoring alarm event processing efficiency, the failure cause timely notify to the relevant personnel, to ensure the normal operation of the self-service equipment.

Do good propaganda interpretation work. To the customer increases the propaganda, lead customers right use of self-service equipment, reduce equipment man-made fault. Published staff contact information, the convenience of our customers have a problem to communicate in time, so that customers safe, efficient use of the line of the self-service equipment, have a detailed and Spring Festival.