Binzhou commercial bank branch company grasp service achievements
Since this year, for better service work, promote the business in a healthy way, and the industry and commerce bank binzhou company subbranch of a bank to take measures to further strengthen service work, pragmatic, don't do superficial.
The BuShi, business outlets to further strengthen the business knowledge training, make full use of every Tuesday, four night learning charging, strengthen the employee education training, job training, work.he, realistic and fruit, as soon as possible to adapt to the needs of the integrated service. Further standardize "three" service, a centralized training method, eliminate the psychological barrier, and formed a habit.
To strengthen the management of environmental health, various items, promotional materials, publicity frame will be placed in order is reasonable, beautiful and easy, To increase the lobby manager, lobby assistant management efforts, do a good job in counseling training mount guard, how to guide, identification, shunt customers, unified made icbc product marketing folder, as each service inspection is an important content.
Standard clothing, both employees to work time must be the outfit mount guard, meetings, going public relations and contact business must also be wearing, the leadership team members to take the lead, the aware execution, mutual supervision, activities, since received obvious effect. Carry out grasp management, promote service activities, branch inspection team earnestly perform their duties, every week to organize a check, seizing, soaked, monthly report a inspection situation, to promote the service level.
京公网安备11010502035281号
